Disrupting rent collection in Denmark

For years BoligPortal helped landlords with the exciting parts of renting out a property. Advertising a listing. Signing the contract. Doing the move-in inspection. All the moments where something actually happens.

But that's a handful of days a year.

The rest of the time the landlord is doing admin, and we weren't there for any of it. So we started asking what those other days actually look like. To our surprise, collecting rent wasn't the headache we expected it to be. Most landlords have a system that works well enough, even if that system is a spreadsheet and a bank statement.

The headaches were all the things attached to it.
Every year you have to regulate the rent against the Danish net price index. Every year you have to do utility accounting: how much did the tenant pay for heating, how much did they actually use, who owes who. And when a payment doesn't arrive, you have to figure out why, which usually means waiting for a letter or calling someone.

That's the real work. Rent collection is just the thing all of it hangs off. So we set the goal early: collecting rent on BoligPortal should be free, easy, and good enough that using anything else feels silly. A no-brainer for our segment.